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What should I do if I get infected?
• Disconnect your computer from any external
storage devices (hard drives, flash drives, etc.)
and the network to prevent further infections on
other devices
• Contact the IT Help Desk
How to prevent it?
• Don’t click on links or attachments you do not
recognize or did not expect, until verified by the
sender (it is good practice to mention you have
attached a file in your email message)
• When prompted, proceed to install updates to
Windows, Adobe, and other critical applications
Most users are unaware they have been
infected until they can no longer access their
files or receive an error message requesting
that they pay some outrageous fee.
• Back up your information weekly to an external
hard drive that you disconnect from your
computer once the files are backed up
If you have any questions or need advice, contact
the IT Help Desk.
- Todd Williams, Help Desk
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