Previous Page  8 / 42 Next Page
Information
Show Menu
Previous Page 8 / 42 Next Page
Page Background

8

IT Help Desk

Services Offered

Support for University provided software.

Ethernet (ResNet) and wireless support

The IT HELP Desk is not allowed to work on student PC hardware

issues.

Please contact a local vendor for hardware support.

Students, if needed, may take their computer to either IT Help Desk where

staff will provide guidance to the student on virus and operating system

updates, virus removal, and spyware removal. (No drop-offs accepted)

Appointments are encouraged.

Hours of Operation

Contact Methods

Call

573-651-4357

(

x4357 or xHELP

)

Email

helpdesk@semo.edu

http://whd.semo.edu

Live Chat

Visit Memorial Hall 107 or Towers Complex 108

Fall/Spring Semesters

Memorial Hall 107

(Full Serivce)

Towers Complex 108

(Full Service)

Limited Support

(Phone, email & chat only)

Sun

Closed

Closed

2pm—Midnight

Mon

8am-5pm

5pm-Midnight

Midnight—8am

Tues

8am-5pm

5pm-Midnight

Midnight—8am

Wed

8am-5pm

5pm-Midnight

Midnight—8am

Thurs

8am-5pm

5pm-Midnight

Midnight—8am

Fri

8am-5pm

Closed

Midnight—8am; 5pm-7pm

Sat

Closed

Closed

1pm-7pm

* After 12am Towers does not provide walk in assistance

Summer Semester

Memorial Hall 107

(Full Service)

Remote Support

(Phone & email only)

Sun

Closed

10am-2pm

Mon

8am-4pm

4pm-10pm

Tues

8am-4pm

4pm-10pm

Wed

8am-4pm

4pm-10pm

Thurs

8am-4pm

4pm-10pm

Fri

8am-4pm

4pm-10pm

Sat

Closed

10am-2pm