8
IT Help Desk
Services Offered
Support for University provided software.
Ethernet (ResNet) and wireless support
The IT HELP Desk is not allowed to work on student PC hardware
issues.
Please contact a local vendor for hardware support.
Students, if needed, may take their computer to either IT Help Desk where
staff will provide guidance to the student on virus and operating system
updates, virus removal, and spyware removal. (No drop-offs accepted)
Appointments are encouraged.
Hours of Operation
Contact Methods
Call
573-651-4357
(
x4357 or xHELP
)
http://whd.semo.edu
Live Chat
Visit Memorial Hall 107 or Towers Complex 108
Fall/Spring Semesters
Memorial Hall 107
(Full Serivce)
Towers Complex 108
(Full Service)
Limited Support
(Phone, email & chat only)
Sun
Closed
Closed
2pm—Midnight
Mon
8am-5pm
5pm-Midnight
Midnight—8am
Tues
8am-5pm
5pm-Midnight
Midnight—8am
Wed
8am-5pm
5pm-Midnight
Midnight—8am
Thurs
8am-5pm
5pm-Midnight
Midnight—8am
Fri
8am-5pm
Closed
Midnight—8am; 5pm-7pm
Sat
Closed
Closed
1pm-7pm
* After 12am Towers does not provide walk in assistance
Summer Semester
Memorial Hall 107
(Full Service)
Remote Support
(Phone & email only)
Sun
Closed
10am-2pm
Mon
8am-4pm
4pm-10pm
Tues
8am-4pm
4pm-10pm
Wed
8am-4pm
4pm-10pm
Thurs
8am-4pm
4pm-10pm
Fri
8am-4pm
4pm-10pm
Sat
Closed
10am-2pm