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RESNET
RESNET
Policies
Information Technology is charged with maintaining security and managing
bandwidth on ResNet. If a problem can be isolated to a particular port, that port
will be deactivated. Due to the automation of this process, we will be unable to
notify those affected. From time to time it might be necessary to disconnect entire
floors or buildings to locate the source of a problem.
 The use of packet sniffing software and/or hardware is prohibited.
 Information Technology will not perform Network Interface Card installs,
hardware repairs, or software maintenance on student computers.
 Information Technology will assist students in making a connection to
ResNet. If a problem can’t be resolved over the telephone, assistance will be
provided in-room or via carry-in at Information Technology’s discretion.
 Information Technology personnel may enter student rooms while the student
is present or when accompanied by a Residence Life staff member to perform
troubleshooting activities or to locate unauthorized networking devices that
are disrupting the network.
 Traffic on ResNet is subject to prioritization at Information Technology’s
discretion to insure bandwidth availability for academically related activities.
 Firewalls may be used by Information Technology to protect network
resources. Both traffic prioritization and firewalling may have negative impacts
on some types of traffic.
 The University email system (using SE Keys) and the University telephone
system will be the primary methods of contact regarding ResNet issues.
Failure to reply to a request for information may result in temporary
disconnection from the network if such action is deemed necessary to protect
network services.
 Violation of ResNet policies or Southeast’s Computing policies may result in
disconnection from ResNet. Violators will be referred to the Dean of Students
for possible disciplinary action.
For details, visit