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Ticket Type
Fall 2015
Hardware
915
Moodle/OIT
278
Network
1316
Software
1167
Tech Pack
73
User Request
2377
TOTAL
6126
IT User Services
We had some users take
advantage of the create your
own ticket feature of Web
Help Desk last semester.
You can view the ticket types
by looking at the chart on the
left.
There were 294
client generated
tickets!