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Fall 2015
Of the 10 IT Open
Computer Labs there
were 8,395 unique
users.
90.9% of the combined
undergraduate and
graduate FTE students
used one or more IT
Open Computer Labs
Three-Year Enrollment Report.
(2015,
September 22). Retrieved from http://
semo.edu/pdf/
Four_Week_Enrollment_Fall_2015.pdf
Fall 2015 Login Summary
Information Technology Open Computer Labs recorded 179,146 total logins.
LabStats is a software solution for tracking computer login usage.
Group
# of Users
# of Logins
Crisp
538
5062
Dempster
2271
25351
Kennett
233
3813
Kent
6146
67370
Magill
1711
16572
Malden
132
1441
Merick
1154
11787
River Campus
366
3337
Sikeston
399
3376
Towers
3223
41037
Hiring with the Right Stuff
IT User Services student workers are comprised of friendly, service, and technology oriented students that major in a variety of
disciplines. These are not the only qualifications sought. Reliability is a must!
Location, location, location
Scheduling for 10 lab locations that are distributed over the Main, River and Regional campuses proves to be a challenge. Place
two 24-hour labs, a 24-hour Help Desk, holiday and semester breaks, along with early morning shifts, and one will quickly
comprehend how difficult it is to find the right people with just the right skills.
Areas of employment
During their employment, IT student workers often work in one or more of the User Services areas. Significant tasks associated
with each position are as follows:
1. Creating multimedia, web, or online trainings
2. Supervising and providing support in one or more computer labs
3. Providing technology support in one or more IT Help Desk locations
4. Providing assistance in the IT main office
Frequently, employment will cross over from one IT area to the next, resulting in dual IT roles and even greater technology
experiences.
~Paul Belvin, IT Computer Labs Supervisor