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FALL 2016 IT LAB SUMMARY
Information Technology Open Computer Labs recorded 160,229 total logins.
Kent
Magill
Malden
Merick
River Campus
Sikeston
TowersOTAL
5,836
1,716
119
1,092
356
415
Group
Crisp
Dempster
Kennett
# of Logins
474
2,308
200
# of Users
59.363
16,142
1,486
10,218
2,933
3,723
4,761
22,628
3,324
3,000 35,651
LABSTATS
• Of the 10 IT Open Computer Labs there were 8,197 unique users.
• 89.3% of the combined undergraduate and graduate FTE students
used one or more IT Open Computer Labs
LabStats is a software solution for tracking computer login usage.
Hardware
Moodle/OIT
Network
Software
Tech Pack
User Request
TOTAL
823
206
1012
736
94
1852
4723
Hardware
Moodle/OIT
Network
Software
Tech Pack
User Request
TOTAL
804
206
967
728
89
1839
4633
17%
4%
22%
16%
2%
39%
Hardware Moodle/OIT Network
Software Tech Pack User Request
40%
17%
4%
21%
16% 2%
Closed Tickets by Request Type
(Aug 1 - Dec 31, 2016)
Help Desk Tickets Created
(Fall 2016)
HELP DESK TICKET STATISTICS
Three-Year Enrollment Report. (2017, February 27).
Retrieved from
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