Tech Talk Issue 2

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Just enter your Southeast Key and password and you can:
 Enter a ticket
 Update or check the status of an existing ticket
 Review FAQ’s (Frequently Asked Questions) that may
help you resolve your issue
When tickets are entered, they are automatically directed to
the IT area best suited to address the issue.
So the next time you have something unexpected occur while
using technology, just remember…
If there's something strange
On your laptop screen
Who you gonna call
The IT Help Desk
If you click that link
And it don't look good
Who you gonna call
The IT Help Desk
TED Talk: What’s wrong with your P@$$w0rd?
Speaker: Lorrie Faith Cranor
Time: 17:42
Lorrie Faith Cranor has most likely studied
more about passwords than the majority of
our nation’s population. With her
compelling research, she is able to point
out some of the most fatal mistakes nearly
every user makes when it comes to
creating passwords, along with the
techniques used to crack them. After
watching this TED Talk your passwords
may never be the same.
~Todd Williams, Help Desk Supervisor